Please note: This Privacy Policy is a general template provided for convenience. It is not legal advice. Please have it reviewed and adapted by qualified legal counsel for your jurisdiction and circumstances before relying on it or publishing it live.
1. Who we are
wazabi.io ("wazabi.io," "we," "us," or "our") is a United States–based digital studio that designs websites and builds business automation and AI agents. This policy applies to our website and the contact form available on it. If you have questions, email us at support@wazabi.io.
2. Information we collect
We collect only what we need to respond to you and run our site:
- Information you submit via the contact form. This typically includes your name, email address, company name, website URL, and the message or project details you choose to share.
- Usage and device data. When you visit, we and our analytics providers may automatically collect basic information such as your IP address, browser type, device type, pages viewed, referring page, and the date and time of your visit.
- Cookies and similar technologies. We may use cookies or similar technologies to keep the site working, remember preferences, and understand how the site is used. You can control cookies through your browser settings.
We do not intentionally collect sensitive personal information, and we ask that you not send it through the contact form.
3. How we use your information
We use the information we collect to:
- Respond to your inquiries and follow up about your request.
- Provide, scope, and deliver the services you ask about or engage us for.
- Operate, maintain, secure, and improve our website and content.
- Understand aggregate usage trends so we can make the site more useful.
- Comply with legal obligations and protect our rights and users.
We do not sell your personal information.
3a. Cookies & analytics
We use Google Analytics to understand how visitors use the site (for example, page views, traffic sources, and approximate location). Google Analytics sets cookies and processes data on our behalf. We load these analytics cookies only after you click “Accept” in our cookie banner — if you decline, no analytics cookies are set. You can change your choice at any time by clearing your browser's site data for wazabi.io. Strictly necessary functionality (such as submitting the contact form) does not rely on these cookies.
4. Legal bases and your choices
Where applicable law requires a legal basis for processing, we rely on your consent (for example, when you submit the contact form), our legitimate interest in operating and improving our business, and compliance with legal obligations. You can withdraw consent or opt out of non-essential cookies at any time, and you can choose not to provide information — though some features, like contacting us through the form, may not work without it.
5. How information is shared
We share information only with service providers who help us run the site, and only as needed to perform their function:
- Form and email processing. Contact form submissions are processed by our forms/email provider and delivered to support@wazabi.io.
- Analytics. Providers that help us measure and understand site usage.
- Hosting and infrastructure. Providers that host the website and supporting services.
We may also disclose information if required by law, to enforce our terms, or in connection with a business transfer such as a merger or acquisition. We do not authorize our providers to use your information for their own marketing.
6. Data retention
We keep personal information only as long as needed for the purposes described in this policy — for example, to respond to your inquiry and maintain our business records — and then delete or anonymize it, unless a longer period is required by law. Analytics data is typically retained in aggregate.
7. Security
We use reasonable administrative, technical, and organizational measures designed to protect your information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.
8. Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, to object to or restrict certain processing, and to receive a copy of it. To exercise any of these rights, email support@wazabi.io and we will respond as required by applicable law. We will not discriminate against you for exercising your rights.
9. Children's privacy
Our website is intended for businesses and adults. It is not directed to children, and we do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your jurisdiction). If you believe a child has provided us information, contact us and we will delete it.
10. International users
We are based in the United States, and your information will be processed and stored in the United States or other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your country. By using the site or contacting us, you understand your information may be transferred to and processed in the United States.
11. Third-party links
Our site may link to third-party websites and tools we don't control. This policy does not apply to those sites, and we encourage you to review their privacy policies.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above. Material changes will be reflected on this page, so please check back periodically.
13. Contact us
Questions, requests, or concerns about this policy or your information? Email us at support@wazabi.io and we'll be glad to help.